Question 1

What happens after my plan’s monthly bookings are used?

Accepted Answer

We notify you well before you hit the limit. Your venue stays open and bookings keep flowing. The cleanest path is to upgrade so you never think about a cap again.

Question 2

Are there any hidden fees?

Accepted Answer

No platform fees, no setup fees, no per-booking cuts taken from you. Your venue keeps 100% of the booking price. You connect your own Stripe account, and Stripe charges its standard 2.9% + $0.30 per transaction (industry-standard, applies to any payment processor).

Question 3

What payment processor do you use?

Accepted Answer

Stripe. You connect your own Stripe account and money lands directly in it. We never hold your venue’s funds.

Question 4

Can I switch plans?

Accepted Answer

Anytime. Upgrade or downgrade from your dashboard. Changes are immediate and prorated. No penalties.

Question 5

Do you offer annual discounts?

Accepted Answer

Yes — save 20% on Starter, Pro, and Business with annual billing. Pay once, save the rest of the year.

Question 6

Can I run multiple venues on one account?

Accepted Answer

Multi-venue support is part of our Custom plan, alongside SSO, custom DPAs, dedicated success manager, and SLAs. Reach out and we’ll size it for you.

Question 7

Why is BookingFlow more affordable than competitors?

Accepted Answer

Most platforms either hide their pricing (FareHarbor, CaptainBook) or charge per agent — a 4-person team on Peek Pro pays roughly 4× the headline price. We charge a flat monthly rate per venue. One predictable bill, no per-booking cut from you.

Question 8

Can I try Pro or Business before committing?

Accepted Answer

Start on Launch ($0/mo, 20 bookings) and upgrade whenever you’re ready. No credit card required for Launch.

Feature	Launch	Starter	Pro	Business
Bookings per month	20	50	Unlimited	Unlimited
Venues	1	1	1	1
Staff seats	Unlimited	Unlimited	Unlimited	Unlimited

Feature	Launch	Starter	Pro
Online booking widget
Stripe payments
Email confirmations
Gift vouchers	–
Cart abandonment recovery	–
Digital waivers	–	–	–

Feature	Launch	Starter
AI chatbot (24/7)	–
AI voice agent	–	–
Email marketing	–	–

Feature	Launch	Starter	Pro
Custom branding	–	–	–
White-label (no badge)	–	–	–
API access	–	–	–

Feature	Launch	Starter	Pro	Business
Email support
Priority support	–	–

Cheaper than every booking platform on this page.

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Platform	Monthly cost	Extras you also pay
BookingFlow Pro	$100 flat	Stripe processing only
FareHarbor	Hidden	Per-booking cut, undisclosed
Peek Pro	$99 / agent → $396 for 4 staff	Per-agent multiplier
CaptainBook	Hidden after 14-day trial	Per-booking fees
Bookeo	$39 – $80 flat	Booking caps on lower tiers
Resova	$59 – $199 flat	Tier caps