This Cookie Policy explains how BookingFlow uses cookies and similar tracking technologies on our website and platform. By using BookingFlow, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help websites remember information about your visit, like your login status, preferences, and usage patterns.

Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device until they expire or you delete them).

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are required for BookingFlow to function. Without them, you wouldn't be able to log in, use the booking widget, or access your dashboard. You cannot disable these cookies.

What they do:

Keep you logged in to your account
Remember your cart during checkout
Prevent CSRF attacks (security)
Balance server load

2.2 Analytics Cookies

We use analytics cookies to understand how people use BookingFlow. This helps us improve the product. These cookies collect anonymous data about pages visited, time on site, and clicks.

What they do:

Track page views and navigation patterns
Measure feature usage
Identify bugs and performance issues
Understand which marketing campaigns work

You can disable analytics cookies in your browser settings (see below).

2.3 Preference Cookies

These cookies remember your choices and settings to personalize your experience.

What they do:

Remember your language preference
Save your theme choice (light/dark mode)
Recall your dashboard layout preferences

3. Third-Party Cookies

Some cookies are set by third-party services we use:

3.1 Stripe

Our payment processor, Stripe, sets cookies to detect fraud and process payments securely. See Stripe's Cookie Policy for details.

3.2 Analytics Providers

We may use analytics services (e.g., Google Analytics) to understand site usage. These services may set their own cookies. Data collected is anonymized and aggregated.

4. Cookie List

Here's a detailed list of cookies BookingFlow sets:

Cookie Name	Type	Purpose	Duration
bf_session	Essential	Keeps you logged in to your account	7 days
bf_csrf	Essential	Prevents cross-site request forgery attacks	Session
bf_cart	Essential	Remembers items during booking checkout	30 minutes
bf_analytics	Analytics	Tracks anonymous usage data	1 year
bf_theme	Preference	Remembers your theme choice (light/dark)	1 year
bf_lang	Preference	Remembers your language preference	1 year

5. How to Manage Cookies

You can control cookies through your browser settings. Most browsers allow you to:

View what cookies are stored
Delete all or specific cookies
Block third-party cookies
Block all cookies (not recommended for BookingFlow)
Set cookies to expire when you close the browser

5.1 Browser Instructions

Here's how to manage cookies in popular browsers:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.2 Impact of Disabling Cookies

If you disable essential cookies, BookingFlow will not work properly. You won't be able to log in or use the booking widget. Analytics and preference cookies can be disabled without breaking the platform, but you may lose some personalization.

6. Do Not Track

Some browsers have a "Do Not Track" (DNT) setting. Currently, there is no industry standard for how to respond to DNT signals. BookingFlow does not currently respond to DNT signals, but we minimize tracking and do not sell your data.

7. Changes to This Policy

We may update this Cookie Policy occasionally to reflect changes in our practices or legal requirements. We'll post the updated policy on this page with a new "Last Updated" date.

8. Contact Us

Questions about cookies? Contact us:

Email: support@bookingflowai.com

Company: BookingFlow (Advisor Media Group)