Account

Delete your account

All your data will be permanently deleted and this cannot be undone. You must type delete my account before Confirm is enabled.

Where to do it

  • Website: sign in, open Settings, then Profile, then Delete account.
  • Android and iOS: open Settings, then Edit profile, then Delete account.

What is removed

  • Your login, password hash, name, phone, and profile photo
  • Website session cookie bf_session, app session, and other active sessions
  • Password-reset links and your dashboard chats
  • Name, email, and phone on bookings, holds, appointments, and waivers that used your account email
  • API keys, when you are the only person in the venue

Guest details that belong to someone else stay on the venue. A past booking row can stay so the venue's record is not broken, without your account email on it.

When deletion is refused

  • You are the only owner and the venue still has an upcoming booking or appointment. Cancel or complete those first. Nothing is deleted until then.
  • The account is the platform admin or the store-review demo login. The app shows: "This account can't be deleted in the app."

Questions: see Support and the Privacy Policy.