Account
Delete your account
All your data will be permanently deleted and this cannot be undone. You must type delete my account before Confirm is enabled.
Where to do it
- Website: sign in, open Settings, then Profile, then Delete account.
- Android and iOS: open Settings, then Edit profile, then Delete account.
What is removed
- Your login, password hash, name, phone, and profile photo
- Website session cookie bf_session, app session, and other active sessions
- Password-reset links and your dashboard chats
- Name, email, and phone on bookings, holds, appointments, and waivers that used your account email
- API keys, when you are the only person in the venue
Guest details that belong to someone else stay on the venue. A past booking row can stay so the venue's record is not broken, without your account email on it.
When deletion is refused
- You are the only owner and the venue still has an upcoming booking or appointment. Cancel or complete those first. Nothing is deleted until then.
- The account is the platform admin or the store-review demo login. The app shows: "This account can't be deleted in the app."
Questions: see Support and the Privacy Policy.